Match volume volumevolume Govern exceptions exceptionsexceptions
See how it worksMatching clears high-volume work. Agents then trace exceptions, propose the next step, and keep an audit trail through close.
to a controlled financial
outcome
Financial operations teams work across banks, payment gateways, ERPs and internal ledgers. Each system has its own format, timing and source of truth.
The platform brings these records into one configurable workflow for matching, investigation, resolution and close. Teams can define their rules, permissions and approval paths while keeping every action traceable.
Six specialists. One continuous financial workflow.
Brings records together
Identifies related transactions
Finds the cause of a difference
Prepares the right next action
Policy, permissions and approvals
Outcome recorded with an audit trail
Where every transaction
carries a story.
All industries 22% recovery cost at 50% of the cost.
Reconcile deposits, transfers, lending activity and settlement records across core systems.
What if claims actually kept moving?
Osfin pairs agents with human review to progress exceptions end to end.
Manual workflows became the default.
- Root-cause identificationConnect cases across banks, gateways and ledgers.
- Recovery rules engineFind the next permitted path for each exception.
- Exception takenAppeals, residual requests and reviews stay attached.
- Continuous follow-upFollow up until the payment is resolved.
They don't have to stay that way.
22% recovery cost at 50% of the cost.
Connect premiums, claims, commissions and settlement data with clear ownership and evidence.
What if claims actually kept moving?
Osfin pairs agents with human review to progress exceptions end to end.
Manual workflows became the default.
- Root-cause identificationConnect cases across banks, gateways and ledgers.
- Recovery rules engineFind the next permitted path for each exception.
- Exception takenAppeals, residual requests and reviews stay attached.
- Continuous follow-upFollow up until the payment is resolved.
They don't have to stay that way.
THE WORK IN CONTEXT
When a payment settles differently than expected
Compare the original transaction, settlement record and ledger entry. Identify whether the difference comes from timing, fees, partial settlement or a missing event.
When a payout does not match the ledger
Trace the payout across gateway, bank and internal records. Surface the likely cause, assign ownership and prepare the next permitted action.
When the right action needs a review
Apply the relevant policy, route the case to the right approver and preserve the decision for future audit and analysis.
Find why each match exists
Compare records across banks, payment gateways, ERPs and internal ledgers. Trace unmatched items until the likely cause is clear.Turn verified answers into action
Route each exception to the right owner, apply the permitted next step and preserve the decision for review. resolution.